Telegram bot Offer contract
By clicking the “Pay for the order” button, you agree to the following provisions:
SMM – Agency “surfsmm.com” hereinafter referred to as the “Contractor”, on the one hand, and the User of this Internet resource (you), hereinafter referred to as the Customer, on the other hand, and jointly referred to as the “Parties”, conclude this Agreement on the following:
1. Terms and definitions used in this Agreement“Customer” – a user of the site who orders the provision of services by the Contractor; “Contractor” – a person (group of persons) who provides services to the Customer; “Content” – for the purposes of this Agreement, content means content posted on an Internet resource (on a social network or social service) in the form of a file (picture, video, music, sound, graphic image, etc.), which can be displayed using electronic computers (ECM) and/or mobile devices that allow the reproduction of content of this type. Content for the purposes of this Agreement also includes the Customer’s Account created in a particular social network/social service, which includes the content posted on it in whole or in part; “Promotion” (promotion) – artificial promotion of content posted by the Customer on a third-party Internet resource (social network or social service) by collecting the number of views of this content by users on a particular service, as determined by the agreement between the Contractor and the Customer, and/or artificially creating interest among users of a particular resource in the Customer’s content posted on such a resource, in order to attract and/or increase/obtain subscribers, ratings, likes, users, etc. For the purposes of this Agreement, the term “Promotion” is used in the same meaning; “Payment aggregator” – a special service, with the availability of which the Customer has the opportunity to make payments by bank cards or using electronic payment systems; “Applicable legislation” – the legislation of the state and its subjects (districts, states, colonies, etc.), which is subject to application for assessing the actions of the Parties to the Agreement, resolving disputes and interpreting the terms of this Agreement. On the territory of Ukraine, the applicable legislation is the legislation of Ukraine and its subjects; “Site, service or Internet resource” is a set of electronic documents in the form of an electronic program for the Internet, containing information offered to users, having a single owner and manager, located at a specific address on the Internet; Terms that are not specified and/or not listed in the text of this Agreement are subject to interpretation in accordance with applicable law and/or the commonly used meaning and interpretation of such a term on the Internet.
2. Subject of the Agreement2.1 The Contractor undertakes to provide services to the Customer to promote (promote) the Customer’s content (advertising services) in social networks and/or social user-defined services with the purpose(s) of promoting/attracting and/or increasing/obtaining the number of users, subscribers, user-defined ratings, likes, classes, etc. The exact scope of services, as well as the type of resources and/or social services on which (s) it is necessary to promote the Customer’s content, is determined by the Customer independently, but only based on the options for providing services proposed by the Contractor. The choice of the scope of specific services and payment for these services means the conclusion of this Agreement and entails the obligations of the parties to perform the Agreement; 2.2 The Contractor’s services are provided in accordance with the terms of this Agreement, as well as the general Rules for the provision of services, which are an integral part of this Agreement; 2.3 The Contractor does not provide services for the promotion of the Customer’s content of an erotic, pornographic nature, as well as content of an advertising nature aimed at inciting Internet users to purchase / use / use / storage / illegal trafficking of narcotic and / or psychotropic substances, weapons, alcoholic beverages, tobacco products, services of magicians, sorcerers, fortune tellers, sports totalizers, gambling, affiliate programs, as well as other things (funds, products, preparations, products), the circulation of which is limited or prohibited. 2.4 The Contractor has the right to refuse the Customer if it believes that this content may violate the rights of other persons or is questionable, that is, created for profit. 2.4 The Contractor has the right to refuse the Customer to promote content if it believes that this content may violate the rights of other persons or is questionable, that is, created for profit by illegal means; 2.5. The Contractor provides services strictly in accordance with this Agreement. The stages of service provision are technological processes. At the stage of service provision, changes in their method, volume and/or payment regime are not allowed.
3. Rights and obligations of the Parties3.1 The Contractor has the right to provide (render) services to the Customer both personally and with the involvement of third parties without obtaining additional approval from the Customer on this matter; 3.2. The Customer undertakes to pay for the services ordered by the Contractor in the amount, manner and terms provided for in Section 4 of this Agreement; 3.3 When ordering content promotion, the Customer is obliged to ensure the availability of content at the link specified by him on the Internet throughout the entire term of this Agreement. The Contractor is not responsible for the inoperability of the resource on which the content is posted, as well as for the absence and/or blocking and/or deletion of the Customer’s content by third parties or the Customer itself. 3.4 The Customer does not have the right to delete content during the provision of services without agreement with the Contractor throughout the entire term of the Agreement; 3.5 If the Customer’s failure to comply with the provisions of clauses 2.3, 3.3, 3.4. of the Agreement will result in the Contractor’s inability to provide services and the Customer has not notified the Contractor of the occurrence of the specified circumstances, the Contractor’s obligations under this Agreement are considered fulfilled, and the funds paid by the Customer for the provision of services are not subject to return; 3.6 When deleting (blocking) the Customer’s content by the Customer itself and/or third parties, and its subsequent restoration, the Contractor has the right to unilaterally suspend the provision of services and/or extend the term of their provision for the period of time necessary to eliminate the adverse consequences caused by these circumstances, or refuse to further provide services to the Customer (performance of the Agreement) without returning the funds paid by the Customer to the Customer; 3.9 The Parties agree that reliable confirmation of the Customer’s failure to comply with the provisions of clauses 3.3-3.4. of the Agreement, there is an official response (statement) from the technical support service of the Internet resource (service) to the address: email: [email protected], on which the Customer’s content is posted, unofficial messages from the support service employees of the Internet resource (service), messages in the media, as well as analytical data from the Contractor’s employees; 3.10. The Contractor also has the right to unilaterally extend the term of provision of services in the event of the following circumstances: – technical problems of the resource (service) on which the Customer’s content is posted; – introduction of filters and updates in the social network and/or social service that prevent the promotion of content; – change in the algorithms of the social network and/or social service that prevent the promotion of content. 3.11 The Parties have agreed that reliable confirmation of the occurrence of the circumstances listed in clause 3.10 of this Agreement is an official response (statement) from the technical support service of the Internet resource (service) on which the Customer’s content is posted, unofficial messages from the support service employees of the Internet resource (service), messages in the media, as well as analytical data from the Contractor’s employees; 3.12. The Contractor undertakes not to take any actions in the process of providing services that may affect the Customer’s business reputation.
4. Cost, payment procedure and terms of provision of services4.1 Types and cost of the Contractor’s services are posted on the Contractor’s website in the “services” section; 4.2 Payment for the Contractor’s services, in accordance with this Agreement, is made before the start of the provision of services. The Contractor shall commence the provision of services provided that the Customer has made a full prepayment to the Contractor’s account, i.e. the full amount for the provision of services; 4.3 Payment under this Agreement shall be made by the Customer through the payment methods available on the Contractor’s website. The Parties have agreed that the moment of commencement of the Customer’s obligation to pay for services is the moment of acceptance of the terms of this Agreement. The moment of commencement of the Contractor’s obligations, as well as the moment of entry into force of this Agreement, is the moment of crediting funds to the Contractor’s account. The Contractor shall commence the provision of services to the Customer within 24 hours from the moment of crediting funds to the Contractor’s bank account. To make payment, the Customer must provide the necessary data. In the event of payment through payment systems (payment aggregators) from bank cards and/or other bank accounts, the Customer is obliged to ensure that he has the right to dispose of the funds in such accounts. The Customer is also obliged to prevent third parties from accessing information that allows third parties to use the Customer’s accounts to pay for and order the Contractor’s services (bank card numbers, bank name, PIN codes, cvv2 and cvc2 codes, etc.). The risk of unauthorized payment for the Contractor’s services from the Customer’s accounts lies entirely with the Customer. The Customer is solely responsible for unauthorized payment from its accounts for the Contractor’s services by third parties. Payment for services from the Customer’s account(s) is recognized by the Customer as authorized and made by the Customer himself in all cases. Having placed an order for the provision of services, the Customer is obliged to send an e-mail to the Contractor’s address with the text confirming the fact of forming the order, as well as the fact of payment for the Contractor’s services on the email site: [email protected]. This letter must be sent from the e-mail address that the Customer specified for payment for the Contractor’s services in the payment system, as well as specified by the Customer on the Contractor’s website when ordering services. The e-mail addresses specified in the payment system, on the Contractor’s website, as well as the address from which confirmation of the order and payment is received must match. In the event of failure to receive the relevant letter, the Contractor has the right not to proceed with the provision of services.
5. Liability of the PartiesThe Parties are liable for failure to fulfill or improper fulfillment of the obligations assumed under this Agreement in accordance with the current legislation and the terms of this Agreement. The Parties undertake to resolve any disputes that arise through written negotiations and compliance with the mandatory claim procedure, and in the event of failure to reach an agreement, the dispute shall be referred to the court at the location of the Contractor, unless otherwise expressly provided for by current legislation. In the event of the dispute falling under the jurisdiction of the Arbitration Court, the dispute shall be referred to the Arbitration Court at the location of the Contractor. When the Customer sends a claim to the Contractor, the Customer shall attach to it documents substantiating the essence of the claim. Claims shall be sent only in writing.
6. Force Majeure6.1 The Parties are exempt from liability for failure to perform or improper performance of obligations under this Agreement if improper performance was impossible due to force majeure. The Parties have agreed to consider force majeure circumstances to be external and extraordinary events that were not present at the time of signing this Agreement, which occurred beyond the will and desire of the Parties, the actions of which the Parties could not foresee and could not prevent by measures and means that are justified and reasonable to expect from a Party acting in good faith. Such circumstances include war and military actions, epidemics, fires, natural disasters, acts and actions of state authorities that make it impossible to perform obligations under this Agreement and are recognized as force majeure circumstances; 6.2. The Party declaring the existence of force majeure circumstances shall be obliged to notify the other Party in writing of their occurrence and their expected duration no later than 5 (five) business days from the moment of their occurrence. The Party that has not sent the notification within the specified period shall be deprived of the right to refer to such circumstances in the future; 6.3 The term of performance of obligations under this Agreement shall be extended for the period of impossibility of their performance due to the Force Majeure Circumstances.
7. Term of validity of this Agreement7.1 This Agreement shall enter into force from the moment of acceptance of its terms and receipt of funds for payment for the Contractor’s services to the Contractor’s bank account and shall be valid until the Parties have fully fulfilled the obligations assumed; 7.2. The Customer, before the expiration of the term of the Agreement, has the right to terminate it early, notifying the Contractor thereof not less than thirty calendar days in advance. In the event of early termination of the Agreement at the initiative of the Customer, the payment received by the Contractor for the provision of services in this case is not subject to refund, even if the Contractor has not managed to fulfill all obligations assumed under the Agreement; 7.3 In the event of termination of this Agreement for any other reason, the parties are obliged to fulfill all obligations that have arisen up to that point; 7.4. The Agreement is concluded for a period of 1 month.
8. Confidentiality8.1 The Parties undertake to maintain the confidentiality of information received from each other or that became known to them during the performance of their obligations under this Agreement, as well as knowledge, experience, know-how and other information that is specifically stipulated to be confidential. The Parties undertake not to disclose or disclose such information in general or in particular to any third party without the prior written consent of the other Party under this Agreement; 8.2 The requirements of clause 8.1 do not apply to cases of disclosure of confidential information at the request of authorized bodies in cases provided for by law.
9. Additional terms and final provisions9.1 The Parties have agreed that all notifications provided for in this Agreement (except for claims) may be sent by the Parties by e-mail. The Contractor’s email address is the address specified in the “Contacts” section or other relevant section of the Contractor’s website (email: [email protected]). The Customer’s email address is the address specified by the Customer on the Contractor’s website when ordering services. Letters and other documents received from the Customer from other email addresses are not accepted and are not considered by the Contractor; 9.2 In the event of a change in name, location, bank details and other data, each of the Parties is obliged to notify the other party in writing within five days of the changes that have occurred; 9.3 In everything else not provided for by this Agreement, the Parties are guided by current legislation. General information and additional rules for the provision of services: The server, domain and all available payment aggregators are documented. The Internet is full of tens of thousands of reviews about fraud by users who have contacted unscrupulous “content promoters”. But we are not referring to this circumstance for self-affirmation or to raise our own reputation, but only stating that you have turned to professionals who are ready to help with promotion and promotion.
To the delight of our customers, blocking and writing off when cheating on content occurs extremely rarely with us. However, everyone who applies for such services should understand that cheating is an artificial process that is occasionally stopped by social networks and social services in case of detection, since it is a kind of “virus” in the body of the resource, which is not natural for it. We do everything to make cheating as safe as possible. If traffic is still written off, then this is a means of protecting the Social Network (or social service) and, unfortunately, we cannot influence it. Therefore, it is important to understand and realize that everything can go far wrong.
Remember! When using our service, it is unacceptable to conduct parallel, that is, simultaneous cheating of the same content using similar services. This action will knock down the counters of social networks and social services, and may also lead to a “ban” of content, groups, pages and other sites, and will not allow you to track the exact execution of the order. The services we provide are posted in an accessible form on our website and do not cause ambiguous interpretation. However, in case of incomprehensibility of the content, type, method, terms of execution, etc., you can seek clarification from our managers by sending a letter to the email address specified on the website (email: [email protected]). Services not specified and/or not listed as available services are not provided by us. We do not work with closed groups, profiles and other sites. Therefore, if you close a given site in the process of work, we automatically terminate the execution of the Order. In this case, the refund of the paid funds is not made. The Customer is prohibited from changing the link addresses specified when placing the order.
If the order cannot be fulfilled (for example, due to a Customer’s error in the link address, or an error when selecting services), the order is assigned the status “Editing”, and a letter is sent to the Customer’s email address (specified when placing the order) indicating the reasons and ways to eliminate it. In the absence of a response or actions by the Customer to eliminate the reasons within two days, the order is automatically assigned the status “Cancelled”, and a corresponding message is sent to the Customer’s email address. After canceling the order, the latter is removed from control and is not further executed. In this case, a new order should be created.
On the site you can use the most reliable and safest payment system “Fondy”, which reliably protects the buyer’s rights. We have acquired the status of a reliable partner of this payment aggregator, which can be safely considered a guarantee of the provision of services.