Telegram bot Answers to frequently asked questions
Any questions left?
Can I delete a post during promotion?
No, you cannot delete the publication or restrict access to it during the process.
If the material is deleted, hidden, or access to it is closed, the order is automatically cancelled and cannot be completed.
You must keep the publication open until the process is fully finished.
What happens if my profile is private?
If your profile is private, the order will not be able to be completed and will be automatically cancelled. To restart it, you need to make your profile public and contact customer support.
Can I cancel an order after it has been launched?
No, once the order has been started, it cannot be cancelled because the process runs automatically.
You also cannot change the nickname, link, or any other information provided during checkout.
If the mistake happened just now, you can contact support. We will check whether it is still possible to stop the order before it fully starts.
What to do if the order is stuck?
If it seems that the order is stuck, contact customer support for clarification. In most cases, this is not an error — the security system is simply executing the order at an optimal and safe speed.
Can I place multiple orders for one video or post?
Yes, you can place any number of orders for the same post, video, or account.
There are no limits on timing or quantity — you can run several orders simultaneously or one after another, depending on your needs.
What should I do if I entered the wrong link during checkout?
If you entered the wrong link during checkout, you should contact customer support as soon as possible. If the order has not yet been processed, we can update the link to the correct one and start the process properly.
How can I contact customer support if I have any questions?
You can contact customer support via Telegram or email.
Our specialists respond promptly, help resolve any issues, and provide all the necessary information.
Will my followers see that I am using promotion services?
All our services appear natural and organic, so your followers will not notice that you used any kind of service. Social media algorithms treat this activity as normal engagement, keeping your profile completely natural for viewers.
Will I get a shadow ban after ordering services?
Orders are delivered with all safety systems in place, which filter out risky activity and help avoid any blocks or shadow bans. Our security system constantly analyzes and adapts to social media algorithms, ensuring that all services remain safe regardless of the quantity.
How quickly does the process start after payment?
Usually, the launch starts automatically within 5-15 minutes after payment confirmation. In some cases, it can take up to 1 hour — depending on the selected service or server load. If you order at night or on a weekend — the system still processes the request without delays.